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Legal

Privacy Policy

Last updated: June 2025

1. Data We Collect

  • Full name, phone number, and email address upon registration or checkout.

  • Delivery address for order fulfillment.

  • Transaction data including ordered products, payment method, and purchase history.

  • Loyalty activity data such as reviews, follows, and tags submitted for claims.

2. How We Use Your Data

  • To process and confirm your orders.

  • To send order status notifications via email and WhatsApp.

  • To manage the loyalty program and reward points.

  • To improve our services and shopping experience.

  • We do not sell or share your personal data with third parties for commercial purposes.

3. Data Security

  • Passwords are stored in encrypted form (bcrypt) and cannot be read by anyone.

  • Payment transactions are processed by Xendit, which is PCI-DSS certified.

  • We use HTTPS for all data communications.

4. Third Parties

  • Xendit — payment processing.

  • Cloudinary — product image storage.

  • Resend — email notification delivery.

  • Supabase — database hosting.

  • All third parties are subject to their own privacy policies.

5. Your Rights

  • You have the right to access, update, or delete your personal data.

  • For account deletion requests, contact us via WhatsApp or email.

  • We will process requests within 7 business days.

6. Cookies

  • We use cookies to maintain login sessions and user preferences.

  • Cookies are not used for third-party ad tracking.

7. Contact

  • For privacy-related questions, contact us via WhatsApp at +62 851-1709-9112.